To obtain or renew an ID card, you must come in person, with the proper documents and fee. The fee is $15.00 in cash except for those ages 65 and older, the fee is $10.00 in cash.

All changes in status or name due to marriage, divorce, annulment, adoption, or citizenship must be supported by legal, certified documents. Copied, altered, or illegible documents are not acceptable. Proof of Hawaii address may be required.

Effective July 1, 2009, Act 19, SLH 2009, provides that the expiration date will be 8 years from the cardholder's birthday. Cards for Non-United States citizens expire on their I-94 departure date.

For More Information, Select One of the Following:

• Office hours, location and disabled access
• Required Documents
• Renewals
• Proof of Hawaii Address
• U.S. Citizens
• U.S. Nationals
• Non-U.S. Citizens
• Persons under 14 years of age
• Outreach Programs
• Hawaii State ID Card Express
• Additional Information
• Frequently Asked Questions
• Administrative Rules: Civil ID
• Neighbor Island information

Office hours, location and disabled access

The Oahu State ID office is open from 8 a.m. to 2 p.m., Monday through Friday, except State holidays.

We are busiest at the following times:

• When school is not in session. This includes fall and winter intersession, spring break, summer vacation, and all non-State holidays and waiver days that are observed by schools.

• Mondays and Fridays, especially when it falls before or after a holiday.

If you come during our busiest times, we highly recommend the use of our web application. By applying on-line, you are given the opportunity to make an appointment to complete your in-person process.

We are located at 465 South King Street at the corner of Punchbowl Street in Room 102.

Disabled access: There is a ramp in the front of the building. Those requiring assistance at the State ID office should complete an application form and proceed to Window 5.

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Required Documents

Required documents are listed on the State ID application form.

Complete U.S. Passport supplemental form if presenting a U.S. Passport for documentation.

Forms may be printed or filled in and printed with data. To view, fill in, or print forms, you will need a copy of Adobe Acrobat Reader.

Renewals

Renewal by mail is available for persons ages 65 and older who obtained an ID card after November 1, 1998, if there is no change in name and citizenship. All eligible applicants will be mailed our Renewal by Mail Application form within one month prior to their card’s expiration date.

For all others under 65 or not eligible for "Renewal by Mail", the renewal process must be completed in-person. Follow the instructions below:

If you are a United States citizen or a permanent resident alien and have your current ID card with NO CHANGE in name and citizenship, complete an application form. No other documents are required.

All others must bring in their current passport with a valid I-94 card, Form I-20, or Form IAP because ID cards for these individuals will expire on the stated departure date from the United States.

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Proof of Hawaii Address

As of February 2006 Administrative Rules: Civil ID (§ 5-22-6)states:

The State Identification card shall include the applicant's permanent address. If there is a question about the applicant's permanent address, an applicant's permanent address will be determined by one of the following:

• Hawaii Department of Taxation form A-6, application for tax clearance;
• Current property tax assessment form;
• Current rental agreement for six months or more;
• Current time-share agreement for six months or more;
• Current Hawaii utility bill with applicant's name;
• The preceding year's Hawaii state income tax return with W-2 forms; or For an individual claiming that the individual had no income to file a tax return and is receiving state welfare assistance, a letter from the Hawaii state department of human services dated not more than ninety days prior to the application for a state identification card certifying that the individual is receiving state assistance.

Acceptable utility bills

• Electricity
• Cable
• Gas
• Landline telephone
• Internet

Other acceptable documents, with administrative approval:

• Hawaii vehicle registration/Hawaii driver license
• Hawaii student identification card
• Document in spouse's name along with certified marriage certificate
• Mail from local government agency
• Bill from local medical/dental office

NOT ACCEPTABLE documents:

• Bank statements
• Cellular phone statements
• Credit card statements
• Rental agreements for less than six months
• Month to month rental agreements
• Bus passes

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U.S. Citizens

U.S. Citizens must present an original Social Security card. In addition, you must present one of the following:

1. A certified birth certificate issued by the state repository in the state where you were born;
   
                           OR
2. A certificate of citizenship or naturalization;
   
                           OR
   
3. A document for a child born abroad of American parents.;
   
                           OR
4. A valid United States Passport if issued in your legal name.

Complete U.S. Passport Supplemental Form if presenting a U.S. Passport for documentation.

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U.S. Nationals

U.S. Nationals are those individuals who were born in American Samoa. U.S. Nationals must present an original Social Security card.

In addition, you must present a birth certificate with a certificate of identity.

Non-U.S. Citizens

Non-U.S. Citizens who are eligible to obtain a Social Security Number, must present an original Social Security card. In addition, you must present one of the following as applicable:

1. Alien resident card;
   
                            OR
2. Valid foreign passport with valid visa;
   
                            OR
3. I-94 card - Refugee.

Foreign students must also present Form I-20 or Form DS-2019, or a letter from INS with an interview date for Form I-485.

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Persons Under 14

The application form for persons under 14 must have a parent's or guardian's signature.

Proof of guardianship is required.

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Outreach Programs

In order to provide improved service to the public, we will be taking the State ID program directly into the community.

Schedule:

• Until further notice, we have suspended our outreach schedule; however, periodic service to the islands of Lanai, Molokai, and other remote locations will continue. Please continue to check this website for any updates.

• Saturday, April 14, 2012
  8:30am to 2:00pm
  Lanai Senior Center
  309 7th Street
  Lanai City, HI 96763
  (Lanai Senior Center Map)

Please check the website for the latest information on future community events. The State ID telephone recording at 587-3111 will also be updated with the latest information. Cards will be mailed to you within 10 business days after the Outreach event.

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Hawaii State ID Card Express:

The public can complete an application for a State ID card on-line at http://stateid.ehawaii.gov and pay the $13 (age 65 or older) or $18 fee via credit card. If you select to be processed at the Main State ID Office on Oahu, go directly to the web application express line to verify your documents and capture your photograph, signature, and fingerprints. Your ID card will then be generated for you. Please bring your printed confirmation page showing the confirmation number and your required documents.

Due to the high demand for this service, all new applicants as of August 15 will be required to make an on-line appointment before completing their online process. All previous applicants that have applied on-line but who have not completed their in-person issuance can also utilize this new on-line feature by simply going to https://stateid.ehawaii.gov/stateid/reschedule.xhtml to schedule an appointment. The last name of the applicant and confirmation number are required to create an appointment. You can also reschedule your appointment using the same link.

You may select an Outreach location as your designated site to process your application. Applications must be submitted by 2pm the day before the Outreach date to be processed on that date. Everything above applies to an Outreach event, except that the cards will be mailed to you within 10 business days after the Outreach event. If you miss your designated Outreach location, your confirmation number is still valid at any other Outreach event or at our main office in Oahu.

You have one year from the date of your web application to process your State ID card at any of our outreach locations or at our main office. After one year, your application will be purged and no refund will be given.

Currently, Neighbor Island offices cannot process web applications. Lanai and Molokai residents can use the on-line service, and be processed when an outreach event is scheduled there. Cards will be mailed to you within 10 business days after the Outreach event.

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Additional Information

Please refer to our Frequently Asked Questions and Administrative Rules: Civil ID for more information.

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Neighbor Island Information

Listed below are additional locations available at the Governor's Liaison Office for the following Islands.

Island of Hawaii
Hilo
75 Aupuni St.
Hilo, HI. 96720
Phone: (808) 974-6265
(Hilo Map)

Kona
75-5722 Kuakini Highway
Kuakini Tower, #215
Kailua-Kona, Hawaii 96740
Phone: (808) 327-4953
(Kailua-Kona Map)

Island of Maui
2264 Aupuni St., Ste. #1
Wailuku, Hawaii 96793
Phone: (808) 243-5798
Call for appointment.
(Maui Map)

Island of Kauai

3060 Eiwa St., Rm. 106
Lihue, Hawaii 96766
Phone: (808) 274-3100
(Kauai Map)

Please call  the office nearest you for information on the specific times during which they process State ID card applications.

At this time, online applications cannot be processed at any of these Governor's Liaison Offices. Lanai and Molokai residents may be processed during an outreach on those islands (see Outreach Programs for schedule).

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