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Contact Consumer Protection

The DCCA will be open 7:45 AM - 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays. See Calendar for State holidays...

Calendar

 

WHERE TO CALL FOR MORE INFORMATION:

Call the DCCA Consumer Resource Center if you wish to file a consumer complaint regarding a merchant, business, licensed professional or charitable organization in Hawaii:

Oahu (808) 587-3222 (press 2 at the menu)
Maui (808) 984-2400 (ext. 7 - 3222)
Hawaii (808) 974-4000 (ext. 7 - 3222)
Kauai, (808) 274-3141 (ext. 7 - 3222)
Lanai/Molokai 1-800-468-4644, (ext 7-3222).
Prior Complaints: (808) 587-3222 (press 1 at the menu)

Office Locations, Hours and Telephone Numbers

 

Hilo office:
345 Kekuanaoa Street, Suite 12
Hilo, Hawaii 96720
phone: (808) 933-0910
fax: (808) 933-8845
7:45 a.m. - 4:30 p.m. Mon.-Fri.

   A map showing the location of the Hilo office. If you need assistance, call the office number listed.

Wailuku office:
1063 Lower Main Street, Suite C-216
Wailuku, Hawaii 96793
phone: (808) 984-8244
fax: (808) 243-5807
7:45 a.m. - 4:30 p.m. Mon.-Fri.

   A map showing the location of the Maui office. If you need assistance, call the office number listed.

Honolulu office (main location):
Leiopapa A Kamehameha Building
235 South Beretania Street, Suite 801
Honolulu, Hawaii 96813
7:45 a.m. - 4:30 p.m. Mon.-Fri.
phone: 586-2630
fax: 586-2640  

   A map showing the location of the Honolulu office. If you need assistance, call the office number listed.

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Please feel free to E-Mail us: ocp@dcca.hawaii.gov

We do not accept complaints by e-mail at this time.

To obtain information about prior complaints against specific businesses, call:
Prior Complaints History: 808-587-3222 (press 1 at the menu)
7:45 a.m. - 4:30 p.m. Mon.-Fri.

To file a complaint or to obtain general consumer information, call:
Consumer Resource Center: 808-587-3222 (press 2 at the menu)
From Maui, call 984-2400; (ext. 7 - 3222)
From Hawaii, call 974-4000; (ext. 7 - 3222)
From Kauai, call 274- 3141; (ext. 7 - 3222)
From Lanai/Molokai, call 1-800-468-4644, ext. 7-3222.
7:45 a.m. - 4:30 p.m. Mon.-Fri.

To obtain landlord-tenant information, call:
From Maui, call 984-2400; (ext. 6 - 2634)
From Hawaii, call 974-4000; (ext. 6 - 2634)
From Kauai, call 274- 3141; (ext. 6 - 2634)
From Lanai/Molokai, call 1-800-468-4644, ext. 6 - 2634.
8:00 a.m. - 12:00n, Mon.-Fri.

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Bruce B. Kim

Executive Director

Bruce B. Kim
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