If you are a first time visitor, please see the
“Overview/Services”
for a more detailed explanation of these and other services. Please read our
Director’s message
for DCCA’s goals and objectives.
The Business Action Center helps Hawaii’s entrepreneurs with information and assistance completing the applicable forms necessary to obtain a general excise tax license, register a trade name and employer registration.
Administers, registers and enforces Hawaii laws relating to corporations, partnerships, securities, franchises, and the registration of trade names and trademarks and service marks.
The Cable Television Division issues franchises to Hawaii cable companies, monitors the quality of service, regulates basic service rates and its related equipment and installation costs, and handles consumer complaints about cable television matters.
The Captive Insurance Branch (CI) provides for dedicated resources to facilitate the monitoring, regulation and prudent development of the captive insurance industry in the State of Hawaii.
Investigates consumer complaints alleging unfair or deceptive trade practices, in a broad range of areas, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices.
DFI ensures the safety and soundness of state-chartered financial institutions, and ensures regulatory compliance by state-licensed financial institutions, escrow depositories, and money transmitters.
The Office of Administrative Hearings is responsible for conducting administrative hearings and issuing recommended or final decisions for all divisions within the Department of Commerce and Consumer Affairs that are required to provide contested case hearings pursuant to the provisions of Hawai`i Revised Statutes Chapters 91 and 92.
Oversees the Hawaii insurance industry; issues licenses, examines the fiscal condition of Hawaii-based companies, reviews rate and policy filings, investigates insurance related complaints.
Oversees regulatory activities of the twenty five boards and commissions placed within the department for administrative purposes. The division also administers twenty other regulatory licensing programs.
The Regulated Industries Complaints Office provides complaint receipt, investigation and resolution functions for the licensing boards, commissions and programs within the Department of Commerce and Consumer Affairs.
Securities registers securities and franchises, and licenses all broker-dealers and their salespeople, investment advisers and their representatives. They also investigate complaints and protect investors against fraud and abuse.
HINT: Mouseover links for more information about the link.
DCCA has 13 Sections. Their major services are: 
On-line Services
Consumer Resource Center
Hawaii Business Express
