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Questions/Complaints

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It is advisable that you first contact your cable company to answer or resolve your question or problem with your cable service. All cable companies have service representatives and management personnel who are trained to handle questions or complaints. The customer service phone numbers for the respective cable companies are as follows:

Oceanic Time Warner Cable Companies (by islands):

  Hawaii (Hilo) (808) 961-0443
  Hawaii (Kona) (808) 329-2418
  Kauai (808) 245-7720
  Lanai & Molokai 1-800-421-3611 (toll free)
  Maui (Kahului & Lahaina) (808) 871-7303
  Oahu (808) 625-8100

If your question or problem still has not been answered by your cable company, you may then contact Cable Television (CATV).

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