The Division of Consumer Advocacy (DCA)
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The Division of Consumer Advocacy (DCA) protects and advances the interests of Hawaii's consumers of regulated public utilities and transportation services.
For more information about the Division and the work we do please read through an overview of services that we provide to the public.
WHAT'S NEW, HOT TOPICS & IMPORTANT DOCKETS
The Public Utilities Commission has initiated a proceeding to provide any required temporary rate relief, via a temporary surcharge, to Molokai Public Utilities, Inc., Waiola O Molokai, Inc, and Mosco, Inc. Click here to view a copy of the Order.
A public hearing has been scheduled:
Tuesday, July 15, 2008
10:00 a.m.
Maunaloa Elementary School
128 Maunaloa Road
Maunaloa, HI 96770
Not sure how to participate in a public hearing or need help preparing testimony? Please visit our Public Hearings section.
Our May 2008 Consumer Spotlight Newsletter is now online. Click here to jump to it or click on the Consumer Spotlight Newsletter link in the column on the right for a complete list of back issues.
Another public hearing on Hawaii-American Water Company's application for a rate increase will be held in April. Customers are invited and encouraged to attend.
April 14, 2008 7:00 p.m.
Hahaione Elementary School Cafeteria
595 Pepeekeo Street
Call HAWC at 394-1280
Hawaiian Electric Company will hold two community meetings in March to discuss long-term plans to place utility lines underground along Farrington Highway on the Waianae Coast. Those interested are invited and encouraged to attend.
March 17, 2008 7:00 p.m. to 9:00 p.m.
Waianae District Park Multi-Purpose Room
85-601 Farrington Highway
March 24, 2008 7:00 p.m. to 9:00 p.m.
Nanaikapono Elementary School Cafeteria
89-153 Mano Avenue
For more information call HECO at 543-5815
2008 Report to the Legislature Relating to the Emergency Appropriation to investigate the major power outages that occurred on October 15, 2006, on the islands of Oahu, Maui, and Hawaii. Read a copy of the report.
2007 MECO rate increase approved by Public Utilities Commission on December 21, 2007. Read Interim Decision and Order 23926.
2007 HECO rate increase approved by Public Utilities Commission on October 22, 2007. Read Interim Decision and Order 23749.
"Ocean Energy Development Guidelines" for those considering the introduction of new ocean energy technology to Hawai`i. It is a proactive approach to deal with anticipated community concerns and not intended to be a substitute for any of the federal, state, or county regulatory requirements.
Get Free Utility News & Information Delivered to Your In Box
In an effort to help consumers become more informed about regulated utility issues, the DCA publishes a semi-quarterly newsletter. Each issue explores different aspects of public utilities. May 2008 issue is now online.
You can receive a free copy of "Consumer Spotlight" delivered straight to your e-mail. To sign up, send an e-mail to consumeradvocate@dcca.hawaii.gov and put "Newsletter Request" in the subject line. Put your e-mail address in the body of the e-mail and we will add you to our distribution list. You can also get a copy of past and present issues by clicking on the Consumer Spotlight link at the main menu on this page.
Keeping You Up to Date
We are always adding new content and information to our site to keep you better informed. So check us out often as we continue our efforts to bring you a site filled with up to date utility information that you can use.