FAQs
Frequently Asked Questions
- How do I register a complaint against a product or service recently acquired from a contractor, store, or business venture?
- What are utility services?
- Are public utility services regulated?
- What are the duties and responsibilities of the Division of Consumer Advocacy?
- How does the Division of Consumer Advocacy represent and protect consumers before the Public Utilities Commission?
- How do I go about participating in a Public Utilities Commission Public Hearing and Have My Opinions Heard?
- Do My Comments really have an affect on the way Utility Rates are Set?
- What can I do if I Disagree with A Position taken by the Division of Consumer Advocacy?
- What steps should I take to resolve concerns about my monthly bill or complaints against my utility company?