1999

Document Actions

1999 LEMON LAW COMPLAINT OUTCOMES BY MANUFACTURER
	Total No.	Mfr.	Replace	Refund	Settled before hearing	Settled at/after hearing	Dismissed or withdrawn at hearing
Chrysler	16	5		2 $35,107	9
Ford	23	4		9 $186,099	7	2	1
GM	21	*4	**3	***11 $224,766	****3
Honda	6	2	1	2 $36,271	1
Isuzu	3	1		1 $6,243	1
Land Rover	1					1
Mazda	7			2 $42,827	4		1
Porsche	1		1
Saab	1			1 $23,442
Toyota	3				3
Volvo	3			2 $33,595	1
TOTAL:	85	16	5	30 $588,350	29	3	2

*Mfr.: Chevrolet-2/GMC Truck-1/Cadillac-1 **Replace: Chevrolet-2/Pontiac-1 ***Refund: Pontiac-1/Chevrolet-7/Cadillac-1/GMC Truck-2 ****Settled Before: Chevrolet

LEMON LAW COMPLAINTS VS. MARKET SHARE* January to December 1999 Cars & Trucks • State of Hawaii
MANUFACTURER	COMPLAINTS RECEIVED		MARKET SHARE
	#	%	#	%
Chrysler	16	19.00	12,084	14.6
Ford	23	27.00	14,169	17.1
GM (includes Chevrolet, Buick, Pontiac, GMC, Cadillac, and Oldsmobile)	**21	24.00	24,919	30.0
Honda	6	7.00	5,660	6.8
Isuzu	3	4.00	555	.7
Land Rover	1	1.00	N/A	less than 1
Mazda	7	8.00	1,578	1.9
Porsche	1	1.00	N/A	less than 1
Saab	1	1.00	N/A	less than 1
Toyota	3	4.00	9,084	11.0
Volvo	3	4.00	N/A	less than 1
TOTAL	85.00	100.00

*Market share figures are for new cars and trucks registered in Hawaii in 1999 as reported by the Hawaii Automobile Dealers Association (HADA). Available data does not distinguish between fleet commercial sales, which would not be subject to Hawaii's Lemon Law.

**Chevrolet-14; Pontiac-2; GMC Truck-3; Cadillac-2

Page last modified 12-23-2004 10:23 AM

Department of Commerce & Consumer Affairs

1999

Document Actions

LEMON LAW COMPLAINTS VS. MARKET SHARE* January to December 1999 Cars & Trucks • State of Hawaii

LEMON LAW COMPLAINTS VS. MARKET SHARE*
January to December 1999 Cars & Trucks • State of Hawaii