FAQs

How do I register a complaint against a product or service recently acquired from a contractor, store, or business venture?

 

What are utility services?

 

Are public utility services regulated?

 

What are the duties and responsibilities of the Division of Consumer Advocacy?

 

How does the Division of Consumer Advocacy represent and protect consumers before the Public Utilities Commission?

 

How do I go about participating in a Public Utilities Commission Public Hearing and Have My Opinions Heard?

 

Do My Comments really have an affect on the way Utility Rates are Set?

 

What can I do if I Disagree with A Position taken by the Division of Consumer Advocacy?

 

What steps should I take to resolve concerns about my monthly bill or complaints against my utility company?