Helpful Consumer Numbers

Action Line	591-0222	Consumer Complaint Resolution Service
Better Business Bureau	536-6956	Consumer and Business Relations
Building Inspector	527-6339	Construction, Maintenance, and Safety Codes; Zoning Ordinances; Sub-standard Housing Complaints
Child Welfare Services (24 hr)	832-5300	Reporting Child Abuse & Neglect
Civil Rights Commission	586-8636	Civil Rights

Credit Reporting Companies
Companies that Gather and Sell Information About You Regarding Your Credit (Enforced by the FTC)

Equifax	685-1111
Experian	(800) 682-7654
Trans Union	(800) 916-8800

DCCA

Consumer Resource Center & Licensing Business Info. Ctr.	587-3222	Questions regarding; Lemon law, Hawaii Laws & Statutes, Filing Complaints; registration on existing business; verification of licensed person; prior complaints history
Consumer Advocacy	586-2800	Protects Consumer with regard to Regulated Utility & Transportation services
Consumer Dial Program	587-1234	Various Consumer Alerts, Bus. Reg. Forms by Fax, Consumer Topics
Financial Institution Division	586-2820	Regulates State-Chartered Financial Institutions
Insurance Division	586-2790	Oversees Insurance Industry
Securities Commission	586-2740	Investigates Securities Fraud

District & Small Claims Courts (538-5151)
(Small Claims Court) Claims up to $3500 (District Court) Claims up to $10,000; Non Jury Trials; Petty Misdemeanors; Non-Criminal

Maui	244-2838
Molokai	553-5451
Lanai	565-6447
Kauai	246-3330
Kona	322-8700

Executive Office on Aging

Executive Office on Aging

586-0100

Services for Seniors

Police Dept.

Emergency	911	For In-Progress Complaints
Confidential code a phone	955-3500	Filing Complaints
Crime stoppers	955-8300	Accepts Information on Crimes

Legal

Ask a Lawyer	537-1868	Free Legal Advice - Wednesdays ONLY between 6:00 -7:00 pm
Hawaii State Bar Association	537-1868	Verification of Licensure for Lawyers
Office of Disciplinary Counsel	521-4591	Complaints against Lawyers

Legal (Mediation)
Volunteer Mediators ($10 fee).

Neighborhood Justice Center	521-6767
Med. Service of Maui	244-5744
Med. Center of Molokai	553-3844
Kauai Med. Program	245-4077
Ku’iahi Med. Center-Hilo	935-7844
West HI Med. Serv.-Kamuela	885-5525

Legal Aid Society
Attorney’s office equipped to help people who are income eligible, to obtain: free service; counsel; advice and Representation Volunteer Mediators ($10 fee)

Oahu	536-4302
Maui	244-3731
Molokai	553-3251
Lanai	565-6089
Kauai	245-4728
Hilo	961-2851
Kona	329-8331

Legislative Reference Bureau

Legislative Reference Bureau

587-0670

Questions on Revised Statutes

National Fraud Info Center

National Fraud Info Center

(800) 876-7060

Consumers can Ask Questions or Make Fraud Reports

Postal Inspector

Postal Inspector

(800) 654-8896

Mail Fraud Hotline

Filing On-line Complaints

Telephone Company Complaints (on-line) FCC

http://esupport.fcc.gov/complaints.htm

Consumers can File Complaints against Telephone Companies On-Line

Neighbor Island Toll-Free Numbers
(Used when calling from neighbor islands)

Big Island	974-4000	(Then dial the last five digits of the state phone number)
Kauai	274-3141	(Then dial the last five digits of the state phone number)
Maui	984-2400	(Then dial the last five digits of the state phone number)
Molokai or Lanai	(800) 468-4644	(Then dial the last five digits of the state phone number)