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Licensing Area: Collection Agency

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Contact Information for Frequently Called Numbers

 

Professional and Vocational Licensing
(808) 586-3000

  • Request an application
  • Inquire about licensing requirements
  • Applicants can check on the status of an application
  • Inquire about licensee maintenance requirements

 

RICO Consumer Resource Center
(808) 587-3295 or (808) 587-4272

 

Business Registration Division
(808) 586-2727

  

Executive Officer

Sandra Matsushima

Telephone
(808) 586-2693

Residents on the neighbor islands may call by dialing the following toll free numbers followed by the last 5 digits of the phone numbers above and the # sign:

Kauai   274-3141
Maui   984-2400
Hawaii   974-4000
Lanai & Molokai   1-800-468-4644

Address:
DCCA-PVL
Att: COLA
P.O. Box 3469
Honolulu, HI 96801

Email:

collection@dcca.hawaii.gov

License Categories

  • Agency
  • Exempt Designation

 

Renewal

Biennial June 30 every even numbered year.

Failure to timely renew by the renewal date will result in the forfeiture of the registration. After the renewal date, the forfeited registration may be restored within 60 days and subject to meeting restoration requirements. Failure to restore a forfeited registration within 60 days after the renewal date will result in the termination of the registration and the person must apply as a new applicant and meet current registration requirements.

Pursuant to Section 436B-14.5, HRS, any license held by a member of the armed forces, National Guard, or a reserve component that expires, is forfeited, or deemed delinquent while the member is on active duty and deployed during a state or national crisis shall be restored if certain restoration requirements are met.  Military Renewal and Restoration Information Sheet.

Regulating Body

Department of Commerce and Consumer Affairs - Director
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