2006

STATE CERTIFIED ARBITRATION PROGRAM
LEMON LAW SETTLEMENTS VS. ARBITRATIONS
January to December 2006

Number of Cases:

Percent of Cases:

STATE CERTIFIED ARBITRATION PROGRAM
LEMON LAW COMPLAINTS VS. MARKET SHARE
January to December 2006

COMPLAINTS RECEIVED

MARKET SHARE

MANUFACTURER

#

%

#

%

Audi

2

2.8%

352

0.5%

DaimlerChrysler
(includes Dodge, Chrysler & Jeep)

10

14.1%

4,693

6.9%

Ford
(includes Lincoln & Mercury)

14

19.7%

6,558

9.7%

GM
(includes Chevrolet, GMC, Pontiac, Cadillac, Buick & Saturn)

7

9.9%

6,050

8.9%

Honda
(includes Acura)

5

7.1%

8,751

13.1%

Hyundai

1

1.4%

1,273

1.9%

Isuzu

1

1.4%

217

0.3%

Mazda

3

4.2%

2,721

4%

Mercedes-Benz

5

7.1%

1,450

2.2%

Mini

1

1.4%

370

0.6%

Nissan
(includes Infinity)

14

19.7%

8,260

12.3%

Saab

1

1.4%

113

0.2%

2

2.8%

565

0.8%

Toyota
(includes Lexus)

2

2.8%

19,902

29.6%

3

4.2%

1,024

1.5%

TOTALS

71

Market share figures are for new cars and trucks registered in Hawaii in 2006 as reported in the Hawaii Auto Outlook, First Quarter, 2007, Vol. 6, No.1. Available data does not distinguish between fleet commercial sales, which would not be subject to Hawaii's Lemon Law.