Goodwill Industries of Hawaii, Inc.

DHHL-HOAP Job Training and Placement Program
Goodwill Industries of Hawaii
1085 South Beretania Street, Room 206
Honolulu, HI 96814
Phone: 836-0313
Fax: 521-1637
Website: www.higoodwill.org

Contact Goodwill

Contact:
Misti Pali, Program Coordinator
Phone:792-8564

Job Preparation and Career Development Class
HOAP clients will be enrolled in a day long (8 hours) Job Preparation and Career Development Class to be held on a monthly basis. The class covers a variety of topics relevant to successful job preparation and career development, including, but not limited to: resume/cover letter writing; application preparation; job search techniques; interviewing skills; and positive work habits. The class will enable participants to become more aware of their own control over their employment situation while learning important techniques to obtain and maintain employment.

Individual Assessment, Counseling & Case Management
Individual assessment, counseling, and case management for unemployed or under-employed participants will be available for all participants. Personalized one-on-one training sessions will outline critical skills needed to be successful in job search and to secure and maintain competitive employment.

During the individual assessment phase, the participant’s prior work history, background, goals and qualifications, barriers to employment, and any pertinent information regarding employment issues will be formally assessed. The assessment will provide a timely and accurate portrait of the participant’s strengths, interests, and limitations in relation to their employment goals. If needed, participants will be encouraged to further their training and education.

Workplace functional skills, vocation skills, and work attitudes will also be thoroughly assessed. The combined assessment results will be used to develop an Individual Service Plan (ISP) that clearly outlines tasks, responsibilities, employment strategies and goals to achieve self-sufficiency. Case Management and counseling services will be available to assist participants to obtain and maintain the highest level of competitive employment consistent with the participant’s skills, strengths and experience. Case management and counseling will be provided throughout the duration of the program to ensure participants are successfully progressing through each component to reach their employment goal.

Employment Preparation & Job Development
Employment preparation and job development services will ensure the participants are equipped with the knowledge, skills, habits, and attitudes necessary to obtain employment and function effectively in the workplace. Employment Counselors will assist participants with establishing solid life management skills, improved work functioning skills, and effective job search skills as need to remove, restructure and manage barriers to employment identified in their Individual Service Plan (ISP). The job search focuses on job openings in the local community that suit the participant’s needs, interests, and abilities. Participants are also assisted with job leads, networking contacts, and the analysis of local community employment trend information.

As needed, a combination of classes, workshops, and individual assistance is provided to prepare participants for successful employment; and eventual self-sufficiency. In addition, Employment Counselors work to establish partnerships with employers in the community to increase participants’ opportunities in job search, job acquisition, job placement, job retention, and career path advancement.

Job Placement
The ultimate goal of job placement is a participant who is working successfully in a job that matches the goals outlined in the ISP. Job placement is achieved upon completion of the first day of work. Matching participants with suitable employment opportunities is crucial to successful job placement and retention; therefore, participants are provided with different job leads to maximize job matching success. The participant’s strengths, barriers, training, needs and preferences are considered in terms of job placement.

Participants placed into employment are provided with follow-up services to help them successfully maintain their current employment and assess possible opportunities for career path advancement. Employment Counselors provide continuous individual support to participants who must now balance the demands of employment, family, and perhaps additional education and training.

Job Support
The initial period of employment is especially challenging for many participants. The goal of job support services is to help participants stay motivated and focused to successfully retain and improve employment. Participants successfully complete this component when they have been employed for ninety days within a one hundred thirty-five (135) day period from the confirmed job placement.

The participant is provided with comprehensive job support services which facilitate adjustment to the demands of the job, and provide assistance to deal with crisis that could lead to job loss. Employment Counselors remain in close, regular contact with participants to ensure successful job placement. During this phase, correctly identifying and assessing barriers to successful employment and finding solutions to these barriers are essential for job stability.

In addition, Employment Counselors directly communicate with employers to facilitate the participant’s adjustment to the job; and when necessary, to provide solutions to work-related problems.

Job Maintenance
Job Maintenance services continue to provide necessary support for participants to maintain employment. Participants successfully complete this component when they have been employed for one hundred eighty (180) days within a two hundred seventy (270) day period from the confirmed job placement date.

Employment counselors remain in periodic contact with participants to support the achievement of their long-term employment goals. Employment counselors also continue to assist participants to overcome identified barriers to job stability. For many participants, support in this phase may mean seeking additional education and training to provide opportunities for career path achievement. Employment counselors work closely with participants to identify potential education and training opportunities.

Job Retention
Job retention services assist participants to maintain long-term employment goals which will lead to independence and self-sufficiency for the participants and their families. Participants who have successfully maintained three hundred sixty-five (365) days of employment have developed the work ethic and skills necessary for long-term job stability. Participants successfully complete this component when they have been employed for three hundred sixty-five (365) days within a four hundred fifty-five (455) day period from the confirmed job placement date.

During this final job retention phase, employment counselors offer support and counsel on performance improvements, reliability, salary, and wage increase negotiations, application for promotion opportunities and community resources that support their continued movement towards established long-term employment goals. Participants who reach this final component have worked hard to successfully overcome employment barriers and achieved full independence for themselves and their families.