Title VI Program
Title VI Specialist
VOICE: (808) 587-2022
FAX: (808) 587-2025
TTY: (808) 587-2010
Title VI & Environmental Justice Program
The Hawaii Department of Transportation (HDOT) is a recipient of Federal financial assistance. Recipients are required to comply with various nondiscrimination laws and regulations, the focal point of which is Title VI of the Civil Rights Act of 1964. Title VI of the Civil Rights Act of 1964 bars discrimination against anyone in the United States because of race, color, or national origin by any agency receiving Federal funds.
The broader application of nondiscrimination law is found in other statutes, regulations, and Executive Orders. The Federal-Aid Highway Act of 1973 added the requirement that there be no discrimination based on sex. Section 504 of the Rehabilitation Act of 1973 prohibits disability discrimination, the Age Discrimination Act of 1975 bars age discrimination in the provision of services.
Additionally, the Civil Rights Restoration Act of 1987 defined “program” to make clear that discrimination is prohibited throughout an entire agency if any part of the agency receives Federal financial assistance. Thus, subrecipients are required to comply with Title VI and related nondiscrimination laws, and regulations.
An important component of the HDOT Title VI Program is the commitment to developing and implementing environmental justice strategies. Environmental Justice (EJ) is the fair treatment and meaningful involvement of all people regardless of race, color, national origin, or income with respect to the development, implementation, and enforcement of environmental laws, regulations, and policies.
Policy
It is HDOT policy for all recipients of Federal funds, including HDOT divisions, Metropolitan Planning Organizations (MPO’s), and subrecipients to ensure that they are in compliance with Title VI of the Civil Rights Act of 1964 and all related statutes, regulations and directives in all programs and activities. No person in the United States shall, on the grounds of race, color, national origin, or sex be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any HDOT program, policy, or activity.
HDOT Title VI and EJ Program Activities Include
- Conducting internal and external compliance reviews.
- Conducting Title VI/EJ Program Implementation training to HDOT managers, program officers, suppliers, vendors, contractors, local governments and other HDOT subrecipients of federal funds.
- Developing Title VI/EJ compliance information for internal and external dissemination.
- Processing the disposition of Title VI complaints received by HDOT.
- Providing technical support to subrecipients developing Title VI/EJ Programs.
- Approving subrecipients’ Title VI Policy, Assurances, and Plans.
Title VI Complaint Procedures
These procedures cover any program or activity administered by the Hawaii Department of Transportation (HDOT).
Any person who believes that he or she, individually, as a member of any specific class, or in connection with any disadvantaged business enterprise (DBE), has been subjected to discrimination on the basis of race, color, national origin, or sex, protected categories under Title VI of the Civil Rights Act of 1964, and other related statutes, may file a Title VI complaint with the HDOT’s Office of Civil Rights. A complaint may also be filed by a representative on behalf of such a person. They should be directed to:
Office of Civil Rights
Hawaii State Department of Transportation
869 Punchbowl Street, Room 112
Honolulu, Hawaii 96813
The law prohibits intimidation or retaliation of a person who files a complaint.
In order to have the compliant considered under this procedure, the complainant must file the complaint no later than 180 days after:
- The date of the alleged act of discrimination; or
- Where there has been a continuing course of conduct, the date on which that conduct was discontinued.
These procedures do not deny or limit the right of a complainant to file a formal complaint with the U.S. Department of Transportation (U.S. DOT). Every effort will be made to resolve complaints at the lowest possible level as quickly as possible.
Procedure
- Complaints submitted to the OCR must be in writing, signed, and dated by the complainant or their authorized representative. The complaint must contain the complainant’s name and address (or specify another means of contacting them) and must describe the allegations in sufficient detail to allow for a determination whether the appropriate agency has jurisdiction over the complaint, the complaint was filed in a timely manner, and that the complaint has apparent merit.
- If the complaint provides incomplete information, the complainant will be requested to complete the HDOT’s discrimination complaint form. Failure to complete the form may result in OCR dropping the complaint for failure to prosecute.
- Upon receipt of the signed complaint form, the Civil Rights Manager or their designee will log-in the complaint, determine the basis of the complaint, authority/jurisdiction, and who should conduct the investigation.
- Title VI complaints will be assigned to a member of the OCR staff or other designated HDOT staff who is trained in conducting such investigations.
- The first step in conducting the investigation will be the preparation of an investigation plan, identifying following elements:
- Basis of complaint;
- Issues to be addressed;
- Information needed to answer the questions posed (what actually happened, who was involved, past practices, etc.);
- Sources from which the information will be obtained (witnesses, written documents, etc.);
- How the information will be obtained (telephone interviews, travel to other offices, review of records, etc.); and
- Projected timeline for completion.
- Within ten (10) working days of receiving the complaint, the complainant will be notified in writing by the OCR regarding who will be conducting the investigation and the anticipated timeline for completion.
- One of the first steps in the investigation will be to meet with the complainant to clarify the issues and obtain additional information.
- The Branch or District Manager where the complaint occurred will be notified of the complaint.
- The respondent (party named in the complaint) will be notified of the complaint and the status of the investigation.
- There is no informal complaint process under Title VI. All complaints are treated as formal complaints whether they are investigated by HDOT or forwarded to U.S. DOT for processing.
- Proceed with the steps outlined in the investigation plan (interview witnesses, obtain written documentation, etc.).
- After completing the investigation, information will be evaluated and a written report prepared. The report shall contain the following elements:
- Description of the allegation;
- Summary of the investigation;
- Relevant facts (findings);
- Supporting documents attached, when appropriate
- The written investigation report will be submitted to the Civil Rights Manager within 90 days of the time the complaint was received. If circumstances require additional time, a status report will be submitted and a request for extension of time will be forwarded to the Office of the Secretary of Transportation (OST) for approval.
- A copy of the report shall be sent to the Attorney General’s Office for their information and file.
- The investigator will meet with the Civil Rights Manager and/or their designee to discuss the findings and what further action may be appropriate.
- The Civil Rights Manager and/or investigator will meet with the Director. The HDOT’s Director shall make the final decision.
- The complainant and appropriate managers will be notified in writing of the results of the investigation.
- If the HDOT’s decision is adverse to the complainant, the complainant shall be notified that they have appeal rights under Title VI to the U.S. DOT.
- Copies of all Title VI complaints and investigative reports will be sent to the affected agency of the U.S. DOT within 60 days of receipt of the complaint.
Title VI Brochure (PDF 197KB)
Title VI Plan (Updated 2009) (PDF 3640KB)
Language Access Plan (PDF 3281KB)
HDOT Title VI/Environmental Justice Reports:
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2004 Accomplishment Report (PDF 80KB)
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2005 Accomplishment Report (PDF 354KB)
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2006 Accomplishment Report (PDF 208KB)
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2007 Accomplishment Report (PDF 326KB)
Title VI/Environmental Justice Frequently Asked Questions (FAQs)


