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FAQs

BagClaim

  

How did OGG get its Airport designator?

OGG is named after Jim Hogg, a former Hawaiian Airlines pilot. In 1946, Hogg became the Chief Pilot for the airline.  When the VOR was installed at Kahului, Hogg has flown so many of the test flights that it was decided to name the Maui Navigation Facility after him.  He chose OGG rather than HOG.

 

How early should I arrive prior to a flight?

Check with your airline.  Each airline has different check-in requirements.

  

I have a flight from Kahului to Honolulu International Airport and then on to the Mainland.  How will my luggage be handled?

Most airlines will check your luggage through to your final destination.  Please request that your checked luggage is tagged to your final destination at your point of origin. Your ticket jacket contains claim tickets for your individual pieces of luggage.  The claim ticket has the airport code for the final destination for your luggage.  If the final destination on the claim ticket reads HNL, your luggage will be dropped off at Honolulu International Airport.  You will need to retrieve your luggage from Baggage Claim and take your luggage with you to the connecting flight.  The common airport codes are:

 

 

HNL

ITO

KOA

LIH

OGG

 

Honolulu International Airport

Hilo International Airport

Kona International Airport at Keahole

Lihue Airport

Kahului Airport

Is there some sort of visitor information assistance at the airports?    

The Visitor Information Program at the airport can assist the traveling public with airport and tourist-related information.  

 

For passengers with short layovers at OGG are there facilities for showering and short naps?

No.  There are hotels located in Kahului about three miles from the airport.  

 

Are there baggage/luggage lockers or baggage storage facility at Kahului Airport, where are they located, and what are the rates, sizes available, and hours or operation?

Due to enhanced airport security requirements, baggage storage and locker facilities at Kahului Airport are not available. 

 

Are there wheelchairs available for use by disabled passengers?

Airlines provide assistance to passengers with special needs through their skycap (porter) service.  Disabled passengers should make arrangements with their air carrier in advance, preferably when reservations are made/confirmed.

 

How can I comment or make a suggestion about my experiences at the airport?

The Airports Division maintains the Airports Suggestion Hotline which accepts comments and suggestions from the public.  The hotline has handled comments ranging from commendations for airport/airline employees to the amount of noise generated by aircraft operations.  The phone number for the hotline is 1-888-697-7813.

 

What is the distance from Kahului Airport to resort areas? 

Lahaina is approximately 25 miles

Kihei is approximately 10 miles

Kaanapali is approximately 29 miles

 

Is it necessary to rent a car on Maui?   

Maui County operates a public bus service.  Taxis and shuttles are also available.

 

I have a product and/or service that I think the traveling public can use.  Who shall  I contact?

Please write a letter describing the product and/or service and a brief description about your company to the Airports Administrator.   

 

I have a product and/or service that I think the airport can use.  Who shall  I contact?

Please write a letter describing the product and/or service and a brief description about your company to the respective Airport Manager with a courtesy copy to the Airports Administrator.

 

 

 

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