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The Visit Process
You will be seen at the STD/HIV Clinic on a walk-in, first-come, first-served basis as we do not make appointments for STD or HIV testing. Depending on how many clients have registered before you, the wait may be longer or shorter than the average of about 60 minutes. We encourage you to come as close to the time the clinic opens. Pull a number and have a seat in the waiting room.
The receptionist will call you by the number you pulled, and will ask you questions to complete your registration and medical record. Your personal information will be protected as the number you pulled will be used as identification while you’re receiving care in the clinic. This is to protect your privacy and confidentiality.
You can make yourself comfortable in the waiting room where we have a myriad of reading materials, STD/HIV/Hepatitis pamphlets, and on-going health-related videos. When you are called by number, a clinician or HIV counselor will take you to a private room where you can discuss your concerns and symptoms, if any. The clinician will take a sexual history and risk assessment, do a comprehensive STD examination, perform the appropriate lab tests, and may administer medication, if indicated. If you are having an HIV test, the counselor will also perform pre-test risk assessment and counseling. You will discuss ways to prevent or decrease your risk for getting an STD.
You do not need to return to the clinic for results. You can call the clinic in about 7 business days to obtain your definitive test results. Keep your test receipts as you will need them to obtain your results over the phone. If your syphilis, gonorrhea, or chlamydia tests are positive and you did not receive treatment, you can return to the clinic for free medication. You will be referred to a trained STD counselor to address your health concerns about STDs, including a discussion of how to get your sex partner(s) examined and treated, as well as how to prevent future infections.
If your HIV test is positive, you will be asked to return to the clinic as soon as possible to re-test and receive important information about medical resources, discuss how to talk with your sexual partners about the infection, and how to prevent future infections.
If your hepatitis test is positive, you will be asked to return to the clinic to discuss your medical care options, what this means to your sexual or needle-sharing partners, and how to keep yourself healthy. Click here for more information on Hepatitis.
You may request to have a written copy of your STD results, however, we do not give written HIV test results, except under certain circumstances. If you need written HIV test results for insurance or immigration purposes, please test through your private physician.
There are no children or pets allowed in the clinic. Please make child care arrangements beforehand.