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Customer Service



Every passenger who travels through Honolulu International Airport should expect to be treated with Aloha. 


Visitor Information staff are available from 4:30 a.m. to 11:45 p.m. (Hawaii time) daily to assist travelers with questions, comments or concerns.  Information desks are located throughout the airport.  If you need assistance and the desks are not staffed, you can call (808) 836-6413 for assistance.   


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