You are here: Home Customer Service Pet Assistance

Pet Assistance

Dog

Overview

As policies relating to the transportation of pets vary by airline and time of year, please contact your airline directly for details. 

Animals in the Airport

No person may enter any airport terminal building with any animal or reptile, except:

  • A service animal being used by a person with a disability;
  • An animal or reptile properly confined for shipment with or by an air carrier, provided the animal or reptile is authorized by law to be in the state; and
  • Any animals, accompanied by properly authorized law enforcement personnel specially trained for emergencies such as aircraft, vehicle or vessel disasters or for use in law enforcement such as the discovery of drugs and other contraband. 

Bringing Your Pet to Hawaii

Hawaii has strict animal quarantine rules.  For more information, please go to the Department of Agriculture website at www.hawaii.gov/hdoa/Info/doa_importing.  

 

You may also e-mail, call or write to the Animal Quarantine Station, 99-951 Halawa Valley Street, Aiea, Hawaii 96701-3246.  Telephone (808) 483-7151 Fax (808) 483-7161.   E-mail:  rabiesfree@hawaii.gov or hdoa.info@hawaii.gov

Guide/Service Dogs

Guide/Service dogs are not considered "pets".

 

Guide/Service dogs may qualify for modified State of Hawaii rabies quarantine import requirements under strictly enforced conditions.  For more information, please go to the Department of Agriculture Animal Quarantine Branch website at www.hawaii.gov/hdoa/ai/aqs/guidedog.  You may also e-mail, call or write the Animal Quarantine Station, 99-951 Halawa Valley Street, Aiea, Hawaii 96701-3246.  Telephone (808) 483-7151 Fax (808) 483-7161.  E-mail: rabiesfree@hawaii.gov or hdoa.info@hawaii.gov

 

 

Service and Transit Animal Relief Area 

Service Dog Relief Area

 

HNL has a fully fenced in grassy area under palm trees between the International and Overseas Public Parking structures where service animals, pets in transit and working airport animals can take a potty break.

 

HNL provides plastic bags and a trash can so owners and handlers can clean up after their animals.

 

Fresh water is also available.

 

While the area is fully enclosed, the airport requires all animals to remain leashed and under the full control of its owner/handler.

 

Report inappropriate and/or suspicious activities to Airport Security at 836-6641.  For emergencies, call 836-6670.

 

For a map to the Relief Area, click here.

 

 

Helpful Numbers

Hawaiian Humane Society

HNL Animal Port

(Contact for pets stopping over in Hawaii for 24-hours or less)

(808) 833-2049 

State Airport Animal Quarantine

HNL Holding Facility   

(808) 837-8092 

State of Hawaii Department of Agriculture

Animal Quarantine Station Halawa

(808) 483-7151

 

 

 

 

 

Document Actions