Resource for Employee Assistance & Counseling Help
Hawaii Employee Assistance Services: A Division of Child & Family Service
www.heas.org

Everyone occasionally has worries or problems that can affect job performance. Usually we can work it out by ourselves, but there are times when we may feel that we need some help.

If problems or worries are affecting your job performance and you need the support of a professional counselor, call the State of Hawai`i-sponsored REACH Program.

WHAT IS REACH?

The REACH Program provides confidential, short-term professional counseling services to employees who may be experiencing personal problems that are affecting job performance. The services are free, up to a maximum of three (3) sessions. Hawai`i Employee Assistance Services (HEAS) has been contracted to provide REACH services through a voluntary program that permits employees to seek help on their own. Their services are available 24 hours a day, 365 days a year, for the duration of the contract.

An HEAS counselor, who specializes in the assessment of personal problems, will meet with the employee to explore options and possible resolutions.

WHO MAY USE REACH?

All State government employees (except student hires) of the Executive, Legislative, and Judicial branches on all islands are eligible for REACH services. The other exceptions are employees of the Department of Transportation and Hawai`i Health Systems Corporation, since they have their own separate Employee Assistance Program (EAP).

HOW DOES REACH WORK?

Employees who wish to use REACH services can simply call HEAS to schedule an appointment. Or, a supervisor may refer an employee with job performance problems to HEAS.

Discussions with an HEAS counselor are kept confidential and will not be released without prior written permission.

WHAT SORT OF PROBLEMS CAN REACH HELP ME WITH?

REACH deals with human problems - the kinds that may affect your personal well-being and ability to perform on the job. They include:

• Marital/family problems
• Drug/Alcohol misuse
• Job-related issues
• Grief/loss
• Relationship problems
• Stress and emotional problems
• Domestic violence
• Anger problems
• Other emotional or behavioral problems
  

HOW DO I SET UP AN APPOINTMENT?

Call the HEAS office on your island and ask for an EAP counselor. Office Hours: Monday-Friday, 8 a.m. - 5 p.m. Appointments are also available evenings and Saturday mornings. After business hours, call 1-800-994-3571. A copy of your current pay stub will be required at the initial counseling session.

OAHU
200 N. Vineyard Blvd., Bldg. B
Honolulu, HI 96817
543-8445

HILO
460 Kilauea Ave., Ste. 103
Hilo, HI 96720
935-2188

KAUAI
4375 Puaole St., Ste. A
Lihue, HI 96766
245-5914

WEST OAHU
91-1841 Ft. Weaver Road
Ewa Beach, HI 96706
543-8445

KONA
81-6587 Mamalahoa
Kealakekua, HI 96750
323-2664

MAUI
333 Dairy Road, Ste 200
Kahului, HI 96732
877-9835

To schedule an appointment with an HEAS counselor on MOLOKAI or LANAI,
call 1-800 994-3571