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Visitor Information



Hilo International Airport offers a Visitor Information Program to assist travelers.  The program is staffed from 6 a.m. to 8:30 p.m. daily.  Service counters are located throughout the terminal to assist the traveling public. 


Interisland Arrivals Counter

Open daily from 6 a.m. - 8:30 p.m. 


Central Departure Counter

Open intermittently from 6 a.m. - 8:30 p.m. 


Telephone Assistance

There are courtesy phones located at the counters to reach a Visitor Information Program assistant between 6 a.m. - 8:30 p.m.


Brochure Racks 

Brochure racks are located at the Hawaiian Airlines arrival area, the central rack space, baggage claim area A-B and C-D walkways.  Arrival area phone number is (808) 961-9373.  


When booths are not staffed, information is available by calling (808) 961-9321.  


Email Assistance

Any inquiries may be emailed to



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