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FAQs

How early should I arrive prior to a flight?

Check with your airline.  Each airline has different check-in requirements.

 

I have a connecting flight from Lanai to Honolulu International Airport and will be going on to the Mainland.  How is my luggage being handled?

Most airlines will check your luggage through to your final destination.  Please request your checked luggage is tagged to your final destination at your point of origin. Your ticket jacket contains claim tickets for your individual pieces of luggage.  The claim ticket has the airport code for the final destination for your luggage.  If the final destination on the claim ticket reads HNL, your luggage will be dropped off at Honolulu International Airport.  You will need to retrieve your luggage from Baggage Claim and take your luggage with you to the connecting flight.  The common airport codes are:

 

HNL    Honolulu International Airport

ITO      Hilo International Airport

KOA   Kona International Airport at Keahole

LIH      Lihue Airport

OGG    Kahului Airport

LNY    Lanai Airport

 

If you are checking your bags to the Mainland, your luggage will need to go through agriculture inspection before it can routed to your final destination.  Check with your airline on what time Agriculture inspectors will be available to screen your luggage.

 

Is there some sort of visitor information assistance at the airports?    

Yes.  From Lanai you may call (808) 872-3890 for assistance.

 

For passengers with short layovers at Honolulu International, are there facilities for showering and short naps?

There are hotels located just off the airport.  Courtesy phones are located on the Travelers Information Board in the baggage areas.

 

Are there baggage/luggage lockers or baggage storage facility at Lanai Airport?

Due to enhanced airport security requirements, baggage storage and locker facilities at Lanai Airport are not available. 

 

Are there wheelchairs available for use by disabled passengers?

Airlines provide assistance to passengers with special needs.  Disabled passengers should make arrangements with their air carrier in advance, preferably when reservations are made/confirmed.

 

How can I comment or make a suggestion about my experiences at the airport?

The Airports Division maintains the Airports Suggestion Hotline which accepts comments and suggestions from the public.  The hotline has handled comments ranging from commendations for airport/airline employees to the amount of noise generated by aircraft operations.  The phone number for the hotline is 1-888-697-7813.

 

What is the distance from Lanai Airport to Lanai City?

The airport is about 4 miles southwest of Lanai City

 

Is it necessary to rent a car on Lanai?   

There is no public transportation on Lanai.

 

I have a product and/or service that I think the traveling public can use.  Who shall  I contact?

Please write a letter describing the product and/or service and a brief description about your company to the Airports Administrator.   

 

I have a product and/or service that I think the airport can use.  Who shall  I contact?

Please write a letter describing the product and/or service and a brief description about your company to the respective Airport Manager with a courtesy copy to the Airports Administrator.

 

 

 

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