What You Need on Your Computer to Participate in an SPO Webinar
You will need:
- a computer with internet access. SPO uses a service called GoToMeeting/GoToWebinar offered by Citrix.
- to download software which usually takes about two minutes. You should do this before the day of the webinar. Some computers may be set up to prevent downloading of any software. In that event, you will need to contact your IT staff or locate a another computer that can view the webinar.
Links to technical information for IT staff are located below.
- You may join a test webinar with Citrix by contacting their Global Customer Support team and requesting to join a test Webinar. This will quickly determine if you need to make adjustments to security or privileges on your computer. Contact information is below under Help and Techncial Support.
To hear the webinar you will need speakers. We have found that very often speakers built-in to computer monitors are not loud enough. The speakers do not have to be new or expensive, old speakers from older computers generally work quite well.
If you want to ask questions by voice you will need a microphone. However, a microphone is not necessary as there are other alternatives to ask questions in real time. (You can type your questions in the Q & A.) Most attendees do not have microphones.
If you do not have speakers and/or want to ask questions by voice there is a phone number you can call. It is provided when you receive the email confirmation from the webinar site. However, it is not toll-free and the price is a long distance toll call. Also, the audio sometimes is not as clear as listening through your computer.
FAQs and Attendee Quick Reference Guide
Review the FAQ before a webinar and keep the Quick Reference handy when attending
Help and Technical Support
Attending a 'Test Webinar'; Problems During a Webinar; Information for attendee IT support staff.